Candidate moves to interview stage in iCIMS? Queuel.io picks it up, creates the scheduling request, and writes every update back. Fully automatic, fully audited.
Inbound
iCIMS sends stage-change events. Queuel.io processes them and kicks off scheduling automatically.
application.status_changedWhen a candidate moves to an interview stage, Queuel.io can automatically create a scheduling request via autopilot rules.
candidate.updatedName or email changes in iCIMS propagate to active scheduling requests so invites stay current.
requisition.updatedJob title changes flow through to open requests, keeping everything consistent.
Outbound
Every scheduling event posts a structured note back to the iCIMS application record.
A structured note posts to the iCIMS application with the scheduling link, interview type, duration, interviewers, and available window.
When a candidate confirms, the note includes the scheduled time, interviewers, calendar event ID, and join URL.
Cancellation notes include the reason and who cancelled, keeping the application timeline accurate.
Both old and new times are written back with the reschedule reason so the full history is visible.
Transient failures, rate limits, network blips — Queuel.io handles all of it so your scheduling pipeline never stalls.
Failed writes are enqueued with exponential backoff — 1 min, 5 min, 15 min, 30 min, 1 hour — up to 5 attempts.
If iCIMS returns 5 failures in 5 minutes, the circuit opens for 2 minutes to prevent cascading failures.
Every note includes a content-hashed idempotency key so retries never create duplicate entries.
Inbound events are checked against both event ID and payload hash. Duplicates are acknowledged but not reprocessed.
Every inbound webhook is verified with timing-safe HMAC-SHA256 comparison before processing.
Every writeback attempt, webhook receipt, and retry is logged with timestamps, actor, and outcome.
Three steps to go from disconnected to fully automated.
Enter your iCIMS base URL, API key, and customer ID in Settings. Queuel.io validates the connection instantly.
Point iCIMS webhooks at your Queuel.io endpoint with a shared secret for HMAC signature verification.
Define which stage changes trigger scheduling requests. Candidates move stages in iCIMS, Queuel.io starts scheduling.
Connect your iCIMS account and turn stage changes into booked interviews.
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